COLLECTION OF PERSONAL INFORMATION
“Personal information” is defined as information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.
Service Users: During the Account registration process, we will collect information such as your name, postal code, contact number, email address and other personal information. You also may provide us with your mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
Service Providers: If you are a Service Provider and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. We also may collect payment information, such as credit card information, from you. If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.
We collect personal information from Service Providers offering their products and services. This information is partially or completely accessible to all visitors using ZooBiz website or mobile application. Service Providers and Service Users are required to create an account to be able to access certain portions of our website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. – Service Providers, if and when they create an account with ZooBiz India Pvt. Ltd., will be required to disclose information including personal contact details, agree to participation in polls or surveys or feedbacks or any other information that can help customer satiate their needs. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.
How ZooBiz India Pvt. Ltd. Uses the Information We Collect
We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:
- To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services
- For customer support and to respond to your inquiries
- For internal record-keeping purposes
- To process billing and payments, including sharing details with third party payment gateways in connection with Website and/or products and Services
- To improve and maintain our Website and our Services (for example, we track information entered through the “Search” function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable)
- To periodically send promotional emails to the email address you provide regarding new products from ZooBiz India Pvt. Ltd., special offers from ZooBiz India Pvt. Ltd. or other information about ZooBiz India Pvt. Ltd. that we think you may find interesting
- To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested
- For ZooBiz India Pvt. Ltd.’s market research purposes, including, but not limited to, the customization of the Website according to your interests
- We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes
- We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties and may combine aggregate data with the personal information we collect about you
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. ZooBiz India Pvt. Ltd. may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. ZooBiz India Pvt. Ltd. is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
We may share the information that we collect about you, including your personal information, as follows:
INFORMATION DISCLOSED TO PROTECT US AND OTHERS
INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS
We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and ZooBiz India Pvt. Ltd. may need to share your personal information and data generated by cookies and aggregate information (collectively, “information”) with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
DISCLOSURE TO NON-AFFILIATED THIRD PARTIES IN FURTHERANCE OF YOUR REQUEST
Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, and other contact details. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Website where they will have access to your contact details (Partial or complete), as would any other service provider on our Website interested in bidding on your request.
DISCLOSURE TO OTHER USERS OF OUR WEBSITE
If you are a Service Provider, the information that you post (other than your payment information) is available to other users of our Website and our Services. Comments that users post to our Website also will be available to other visitors to our Website (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Website. If you are a Service User, name, and location, as well as the details of your request, may be available to all visitors to our Website. Service Providers also may be permitted to see the consumer’s full name, telephone number, email address and the -location
INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS
We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
Updating, Deleting and Correcting Your Personal Information
User Generated Content
We invite you to post content on our Website, including your comments, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website. If you post your own content on our Website or Services, your posting may become public and ZooBiz India Pvt. Ltd. cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. ZooBiz India Pvt. Ltd. MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. ZooBiz India Pvt. Ltd. WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. ZooBiz India Pvt. Ltd. ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.